FREE SHIPPING ON ALL ORDERS FOR A LIMITED TIME ONLY!
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FREE SHIPPING ON ALL ORDERS FOR A LIMITED TIME ONLY!
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
We will advise the return of product upon confirmation.
There are certain situations where only partial refunds are granted (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at hi@unionstreetwines.com
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hi@unionstreetwines.com and send your item to: Union Street Wines, 3 Union Street, Dulwich SA 5065
To return your product, you should mail your product to:
Union Street Wines, 3 Union Street, Dulwich, SA 5065
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Orders will be dispatched via Australia post, unless otherwise specified. Collection available. Tracking information will be provided via email.
Please notify us immediately with the details. We will contact you as soon as possible of the actions to remedy the delivery.
Union Street supports the responsible service of alcohol. It is against the law to sell or supply alcohol too, or obtain alcohol on behalf of, a person under the age of 18 years.
SA Liquor Licensing Act 1997, Section 113.
Liquor Licence Number: L85582
Liquor Must Not Be Supplied To Persons Under 18.
